Each out-dated customer entry is a missed opportunity. Basic services, such as oil changes, fluids, and inspections can bring in revenue - and more so upon major services. MechanicNet's CRM system integrates with your shop's SMS upon reciept of new invoices.
With each invoice, do the following:
- Inquire if the contact information is current - name, address and email - if not, update!
- Add any additional vehicles the customer may have acquired
- Delete vehicles the customer no longer owns
- Add any family or friends through the customer to the SMS!
Capitalize on each opportunity by keeping up-to-date customer information. Missed opportunities can amount to thousands of dollars in lost revenue. The only way to keep communication open is to have accurate customer information.
Contact Us Today by calling (877) 632-4638
Posted on Tuesday, November 8th, 2016 by by David Lu